Policies


If you have any questions regarding your order please email us at: hello@lousyloversbrand.com


RETURN POLICIES:

Lousy Lovers Brand wants you to be totally stoked with your purchase. If you are unhappy for any reason, you may return or exchange your unworn item within 7 business days (domestic) or 18 days (international) after receiving your order. Items must be in their original condition for your return to be processed. If your is item returned after the allotted time the return will be at our discretion. 

SHIPPING:

Customers are responsible for all return shipping charges. Lousy Lovers Brand will not be held responsible for lost or damaged packages. For this reason you may wish to purchase insurance and tracking.

RETURN INSTRUCTIONS:

1. email hello@lousyloversbrand.com with your order number and reason for return.

2. Send unworn, unwashed item in original condition to the address below.

3. Include your name, email and order number in package. 

Your original payment method, minus original shipping charges will be refunded within 10 business days after the item is received. If an exchange is requested, Lousy Lovers Brand will send your replacement item within 3-5 business days after receiving your return.

MANUFACTURING DEFAULT:

All Lousy Lovers Brand products are inspected for top notch quality. If for some reason you have received a flawed product or product that was damaged during shipping please email us at hello@lousyloversbrand.com for return instructions within 10 business days. Anything after this time is up to our discretion. 


 RETURN ADDRESS:

PO Box 4172

Redondo Beach, CA 90277


SHIPPING:

Please allow 3-5 business days for Lousy Lovers Brand to process and ship your order.

DOMESTIC SHIPPING:

Once your item has shipped, you will receive an email with a USPS tracking number. You can use this number to track your shipment on www.usps.com. Normal delivery takes between 3-5 business days.

INTERNATIONAL SHIPPING:

Once your item has shipped, you will receive an email with a USPS tracking number. You can use this number to track your shipment on www.usps.com. Normal delivery takes between 10-21 business days but may take longer to some countries.

Lousy Lovers Brand reserves the right to change our store policies at any time. 

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